About the role

Reporting to the Senior Manager, Home Relocation Services, this role is at the heart of delivering and shaping Heathrow’s Home Relocation Support Service (HRSS). The HRSS is a key part of our property acquisition approach for the proposed third runway, helping homeowners navigate compensation and relocation with confidence, in line with the Airports National Policy Statement (ANPS).

Why this matters

Over the coming years, Heathrow will need to acquire around 750 homes within the Compulsory Purchase Zone (CPZ) to support our expansion. Behind every home is a person, a family, and a story. For many, this may be their first move - or a move they never expected to make.

That’s why the HRSS exists. Our goal is simple: to make what can be a complex and emotional journey feel as straightforward, transparent and supported as possible. We’re committed to providing practical help, clear guidance and - most importantly - genuine emp...