The Role

The Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Home Assessing Team, who are responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.

Working at the helm of a Victorian-based team, the Home Assessing Team Leader is responsible for providing ongoing training and coaching to the team, and ensuring that the Home Assessors are consistent and effective in their approach to a variety of assessments, validation of Scopes of Work, and end-to-end management of a select claims portfolio.

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Position Accountabilities

Coaching and Continuous Improvement

• Continuous coaching of team members in the areas of:
  • Project Coordination and Management
  • Usage of virtual and on-road assessing software
  • Onsite and virtual assessment techniques