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Hiring L2 Support Expert
Two95 International Inc.
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Bangsar South, Malaysia
Location
Bangsar South
Posted
June 08, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Hiring L2 Support Expert and L1 Support
Application Support | Trouble Shooting | L2 Technical Support | No-SQL | Linux/UNIX | HTTP | JSON/XML | Java Script | Bash
Overview:
L2 Support Expert is software focused, technology savvy and forms part of our Global Customer Support team
The role requires strong technical skills, good communication skills, troubleshoot issues, identify workarounds and solutions, as well as juggle several tasks at a time.
He is accountable for the individual achievement of SLA targets and manages and maintains the tasks queue.Requirements
- Ability to keep Customer at the forefront of all requests and advocate for the Customerβs needs at all times.
- Ability to understand varied and complex product configurations and support customers through various means of communication including email, phone, chat, forums and social media.
- Identify, resolve or ...