The Waiter / Waitress is responsible for providing excellent customer service to guests in the hotels restaurants lounges or banquet areas. The role ensures that food and beverage orders are served accurately promptly and courteously maintaining the highest standards of hospitality and guest satisfaction.

Key Responsibilities:

• Greet and seat guests courteously, presenting menus and explaining daily specials.
• Take food and beverage orders accurately and relay them to the kitchen or bar promptly.
• Serve food and drinks in accordance with hotel service standards.
• Check guest satisfaction during service and promptly address any concerns or requests.
• Clear tables, reset them for the next guests and ensure cleanliness in the dining area.
• Handle billing procedures, present checks and process payments efficiently.
• Maintain knowledge of menu items, ingredients and preparation methods to assist guests with inquiries ...