Role Overview

Lead emergency incident response for business‑critical network incidents, act as the final escalation point, drive incident bridges, restore services, and minimize business impact.

Own and advance resilient, secure, and high‑performing network architecture across on‑premises, hybrid, and cloud environments.

Responsibilities

• Support & Critical Escalations: act as final escalation point, lead critical incident bridges, drive service restoration, ensure minimal business impact, identify systemic issues, implement long‑term availability improvements.
• Security Architecture & Zero Trust: lead firewall architecture and design reviews (Palo Alto & Cisco FTD), rule‑base optimization, segmentation, least‑privilege enforcement, drive Zero Trust architecture implementation, ensure controls align with frameworks.
• Cloud & Hybrid Networking (Microsoft Azure L3): design/operational support for Azure networking (VNet, routing, U...