The Butler provides personalized luxury-level guest service and ensures that all guest needs are anticipated and fulfilled efficiently and discreetly. The role involves coordinating with multiple departments to deliver seamless and exceptional hospitality experiences for VIPs suite guests and long-staying patrons.

Responsibilities

• Greet guests upon arrival and ensure a warm personalized welcome.
• Escort guests to their rooms or suites and provide orientation of in-room facilities.
• Handle guest preferences and requests promptly including dining arrangements transport laundry and special amenities.
• Coordinate with housekeeping room service concierge and maintenance to ensure guest satisfaction.
• Manage guest luggage unpacking/packing assistance and wardrobe organization if required.
• Prepare and serve in-room dining beverages or turndown amenities.
• Maintain records of guest preferences allergie...