📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near United Kingdom › Helpdesk Manager
📍 Local Job Near You

Helpdesk Manager

🏢
Mitie
📍 Plymouth, United Kingdom
📍
Location Plymouth
📅
Posted June 23, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Better places, thriving communities.



LOCATION: Plymouth


Full time- 40 hours per week

Main Duties:

  • Helpdesk Operations & Team Leadership: Lead and manage a 24/7 FM helpdesk, ensuring all service requests are handled efficiently in line with SLAs while developing a high-performing, customer-focused team.

  • CAFM (Maximo) System Ownership: Maintain full oversight of Maximo, ensuring accurate logging, tracking, and completion of work orders with robust, audit-ready data.

  • KPI & Performance Management: Monitor, report, and drive performance against contractual KPIs, proactively addressing risks to ensure full SLA compliance and customer satisfaction.

  • Statutory Compliance & Audit Readiness: Ensure all PPM tasks and compliance documentation are completed, captured, and readily available for audits and inspections.

  • Stakeholder Engagement: Act as the primary point of contact for DIO, SPV, and internal...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Plymouth
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Plymouth

    View Local Jobs