📍 Local Job Near You
Help Line Agent
Axelon Services Corporation
📍
Richmond, Virginia, United States
Location
Richmond, Virginia
Posted
May 16, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Contract Role: 12 Months
Location: Richmond, VA
Responsibilities:
Requirements:
Required Skills:
Location: Richmond, VA
Responsibilities:
- Provide 100% phone support for IT help desk.
- Deliver excellent customer service.
- Identify issues quickly and determine if they can be resolved during the call or need escalation.
Requirements:
- 3 years of IT Helpdesk Support experience.
- Minimum of High School Diploma or Equivalency.
- Preference for experience in a regulated industry helpline or IT support center.
Required Skills:
- Extensive knowledge of Windows 11 operating system.
- Experience with computer hardware/software, iDevices, Tough Books, Windows 10 & 11 OS, MS Office suite, Teams, SharePoint, Active Directory, Mainframe, print management tools.
- Experience with ServiceNow ticketing syst...