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Help Desk/Desktop Support Analyst
Robert Half Technology
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York, United States
Location
York
Posted
June 01, 2026
Commute
Local Area
Local Opportunity Near You!
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Job Description
Description We are looking for a Help Desk/Desktop Support Analyst to join a contract opportunity in Pennsylvania. This role supports day-to-day technology needs across the site by keeping end-user devices, productivity tools, and related hardware operating reliably. The position is ideal for someone who enjoys hands-on troubleshooting, clear communication with employees, and working across office and shop floor environments to resolve technical issues efficiently.
Responsibilities:
β’ Set up, update, and maintain desktops, laptops, and peripheral equipment so systems remain aligned with approved software versions and configuration standards.
β’ Deliver technical support for end users by diagnosing and resolving issues involving workstations, printers, projectors, and other connected devices.
β’ Record incidents, service activity, and resolution details in ServiceNow to ensure accurate tracking and timely follow-up.
β’ Manage device inventory records and document equip...
Responsibilities:
β’ Set up, update, and maintain desktops, laptops, and peripheral equipment so systems remain aligned with approved software versions and configuration standards.
β’ Deliver technical support for end users by diagnosing and resolving issues involving workstations, printers, projectors, and other connected devices.
β’ Record incidents, service activity, and resolution details in ServiceNow to ensure accurate tracking and timely follow-up.
β’ Manage device inventory records and document equip...