Description
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in East Windsor, New Jersey. This Contract position supports a pharmaceutical environment and focuses on keeping desktop systems, laptops, and related technology running efficiently. The person in this role will handle device setup, user support, and day-to-day issue resolution while delivering responsive service across the organization.


Responsibilities:

• Provide front-line deskside and remote support for employees experiencing hardware, software, and operating system issues.

• Prepare, configure, image, and deploy desktop and laptop equipment for new and existing users.

• Diagnose and resolve common PC problems involving system performance, peripheral devices, and standard business applications.

• Manage and update user accounts and access requests within Active Directory as needed for support activities.
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