Helpdesk Team Leader – Job Description – Edinburgh

Confero Recruitment Grou p is proud to be exclusively partnering with a Facilities Services Provide r to recruit a Helpdesk Team Leade

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The client is a Scotland-based facilities management provider delivering maintenance services across multiple sectors, with a strong focus on quality, accountability and professional standard

s.Due to continued portfolio growth, we are seeking an experienced Service Desk Team Leader to support daily Service Desk operations. The role is responsible for ensuring high-quality service delivery while leading and developing a high-performing administration team within a growing facilities management busines

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Role Summ

aryReporting to the Service Desk Manager, you will oversee daily Service Desk operations, ensuring reactive and planned maintenance works are delivered efficiently and in li...