Job Purpose To provide proactive administrative and helpdesk support to the Operations and Property Management teams, ensuring smooth day-to-day operations, effective communication, accurate documentation, and timely reporting in line with company policies.

Key Responsibilities

Help Desk & Operations Support

• Manage and respond to all incoming helpdesk calls and service requests in a timely manner.
• Support end users and service providers, coordinating actions and follow-ups.
• Escalate issues, complaints, and operational concerns to management when required.
• Provide prompt administrative support and respond to employee queries.

Administration & Office Management

• Provide administrative support to Operations Managers, Property Managers, and Assistant Property Managers.
• Maintain accurate records, databases, and filing systems (electronic and physical).
• Manage sched...