Job Description
Support Now is an essential sub-department of Field Operations. We provide support to corporate users and Chick-fil-A restaurants by making it easy for Operators, Team Members, and Staff to get answers, solve problems, and identify opportunities.
We measure success by the speed, accuracy, and experience we provide. Our services include business support, IT and operations support, systems and application support, networking support, and many other technologies utilized by Chick-fil-A Franchisees. We also focus on continuous improvement, strategy, and insights to support where Chick-fil-A is headed tomorrow.
IT Helpdesk Agents are responsible for supporting technologies used by Chick-fil-A Franchisees while delivering an effortless customer experience through phone and online support interactions.
If you are passionate about joining a championship team that focuses on making it easy with care, Support Now is the place for you.
The Help Desk Analyst I will p...