Location
Kalamazoo
Posted
May 30, 2026
Commute
Local Area
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Job Description
Description We are looking for an entry-level Help Desk Analyst to join an education-focused organization in Kalamazoo, Michigan on a Contract basis. This opportunity is ideal for someone with foundational technical skills who enjoys hands-on troubleshooting and supporting end users with device-related needs. The role centers on preparing, replacing, and updating workstation equipment while helping maintain a smooth experience for staff and students.
Responsibilities:
β’ Provide first-line technical assistance for desktop, software, and hardware issues encountered by end users.
β’ Support device replacement activities by setting up, exchanging, and verifying equipment for daily use.
β’ Perform equipment refresh tasks, including uninstalling older workstations and preparing updated devices for deployment.
β’ Troubleshoot basic problems involving PCs, desktops, and related software to restore functionality quickly.
β’ Assist with Chromebook setup, support, and issue re...
Responsibilities:
β’ Provide first-line technical assistance for desktop, software, and hardware issues encountered by end users.
β’ Support device replacement activities by setting up, exchanging, and verifying equipment for daily use.
β’ Perform equipment refresh tasks, including uninstalling older workstations and preparing updated devices for deployment.
β’ Troubleshoot basic problems involving PCs, desktops, and related software to restore functionality quickly.
β’ Assist with Chromebook setup, support, and issue re...