Overview

The Supervisor is responsible for the supervision and leadership of the Patient Account Representatives; both on-site and telecommuters. Directly responsible for the interviewing, hiring, training, scheduling and monitoring of staff as well as all aspects of A/R Management and Performance Management. Attend meetings and respond timely to all requests, including completion of accounts referred to the Supervisory Desk. Identify performance deficiencies and opportunities and implement action plans as appropriate. Effectively maintain a work environment which promotes communication to stimulate the morale, engagement and growth of subordinates.

Responsibilities

• The Supervisor oversees Patient Account Representatives (on-site and telecommuters) and leads all aspects of A/R management and performance management.
• Directly responsible for interviewing, hiring, training, scheduling and monitoring of staff.
• Attend meetings and respon...