Healthcare Insurance Coordinator (Philippines | Remote)

Schedule: 45 hours/week | 9:00 AM - 5:00 PM PST
Location: Fully Remote

We are seeking an experienced and detail-oriented Healthcare Insurance Coordinator to support our insurance verification and authorization processes. This role is ideal for someone with a strong background in U.S. healthcare insurance, who thrives in a structured, fast-paced, and compliance-driven environment.

What You'll Be Responsible For

1. Verification of Benefits (VOB)
   • Contact insurance providers to verify patient eligibility and coverage
   • Accurately document payer responses in internal systems
   • Flag missing or unclear information for internal review
   • Follow payer-specific guidelines (e.g., Medicaid vs. commercial insurance)
2. Initial Authorization Support
   • Review patient intake documents and treatment recommendations <...