Healthcare CSR (Prior Authorization) | Project-Based
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Job Description
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities
- Review and process authorization requests from insurance companies.
- Handle inbound and outbound calls professionally and efficiently.
- Ensure that all assigned tasks are completed by the end of the day, with no pending items.
- Track and monitor task completion and provide timely updates to the direct team lead.
Requirements...