Drive user adoption in the Salesforce ecosystem as a CRM Analyst and Enablement Manager. Manage business needs and provide data-driven insights to excel in commercial performance.
This position reports to the Head of Commercial Excellence and is key in bridging business requirements with technical capabilities. You will support the implementation of CRM enhancements while ensuring strong user engagement through ongoing training and support. Your role is crucial in tracking CRM performance and contributing to overall process improvements within customer engagement.
Key Responsibilities:
• Manage stakeholder relationships with global Salesforce teams
• Implement CRM solutions across various business platforms
• Deliver user training and support for CRM systems
• Develop and track reports and dashboards
• Support initiatives for improved customer engagement
Requirements:
• Bachelor’s degree in a relevant field
• 3–5+ years of experience with Salesforce
• P...