Job Overview

The Support Worker with Administration Duties works in a private outpatient clinic providing both clinical support and administrative assistance. The role assists clinicians with patient care, performs basic clinical tasks, and ensures smooth patient journeys and efficient clinic operations.

Key Responsibilities

• Assist clinicians, nurses, and ophthalmic technicians in delivering patient care.
• Perform basic clinical tasks: measuring and recording vital signs, providing pre‑ and post‑procedure support, maintaining infection control standards, cleaning and restocking clinical areas, and managing medical equipment.
• Offer reassurance and emotional support to patients, ensuring a patient‑centred approach.
• Welcome private patients, manage check‑in processes, and handle enquiries via phone, email, and in‑person.
• Maintain and update electronic patient records (EPR) and ensure accurate documentation.
• Pr...