Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Purpose
This position is responsible for monitoring and improving the overall performance of the Health business by tracking key metrics, generating actionable insights, and partnering with internal stakeholders and external providers to deliver better cost outcomes, service quality, utilization control, and turnaround time (TAT). The role will also lead provider performance reviews and drive performance improvement plans (PIPs) to ensure providers meet contractual and operational expectations.

Job Responsibi...