Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!


This position is responsible for engaging daily with clients and teammates to build and sustain positive and productive working relationships with all parties. This includes monitoring device readings, contacting clients to determine if they require further intervention or assistance, managing inbound calls, handling all incoming alarm signal activities and taking the appropriate action. In addition will make outbound calls to reach customers, emergency contacts, and Police/Fire/EMS regarding alarm activities, following standard operating procedures.


This role…
+ Monitors high volume of medical alert alarms with genuine concern.
+ Determines response requirements and relative priorities of situations, and health professional in accordance with established procedures.
+ Contacts ...