About the Role:
We are looking for a high-impact leader to drive Learner Outcomes, Retention, and Referral growth across JEE, NEET, and Foundation cohorts.
This is a strategic cross-functional role operating at the intersection of Product, Academics, Data Science, and Parent Experience. The focus is to build a proactive learner outcome engine that improves renewals through measurable academic success and engagement.
Key Responsibilities:
Build and own the learner outcome framework linked to renewal and retention
Define and track metrics like:
Concept mastery
Academic improvement trajectory
Product engagement depth
Mentor interaction effectiveness
Develop early warning systems to identify at-risk learners 60–90 days before churn
Design intervention playbooks involving academics, mentoring, product nudges, and parent engagement
Partner with Product and Academic teams to improve engagement-to-learning conversion
Drive outcome-to-renewal analytics and...