Head of Solution Engineering

Job Description

As Head of Solution Engineer at Voiceflow, you will play a dual-critical role in driving our Enterprise success today while building the foundation for tomorrow's world-class Solutions Delivery organization. You'll serve as our most senior technical advisor to Enterprise customers, architecting and delivering sophisticated AI agent strategies across chat and voice modalities while simultaneously preparing to lead and scale our entire Solutions Engineering and Delivery function within 6 months.

This is a rare opportunity for a seasoned conversational AI veteran to leverage deep technical expertise in a customer-facing capacity while transitioning into strategic leadership under our Head of Revenue. You'll work directly with C-suite executives and technical teams at our largest accounts, solving complex implementation challenges hands‑on, while also establishing the processes, frameworks, and t...