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Job Description
About the job you’re considering
As Head of Service Management for the UK, you will lead and grow our service management (Application Development and Management) practice and be responsible for delivering high-quality run and operate services to our valued annuity clients.
You will define and execute the UK strategy to expand our footprint, strengthen client relationships, and evolve our capabilities. You will be accountable for excellence across delivery, pre-sales, people, and operations, ensuring we consistently deliver modern, efficient, and high-quality services at optimal cost.
You will bring a contemporary perspective to service management, embedding DevSecOps principles, product-centric operating models, and leveraging automation and AI to drive productivity, speed to value, and improved client outcomes.
Working closely with global service management and application development teams, as well as UK Applications practice ...