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Head of Product - Service Now

🏢
Capita
📍 London, United Kingdom
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Location London
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Posted June 23, 2026
🚗
Commute Local Area
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Job Description

Description

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Role Overview: We are seeking a highly skilled and experienced Head of Product ServiceNow to lead our ServiceNow product strategy and operations. This role is pivotal in driving our ServiceNow initiatives, ensuring the delivery of high-quality services, and fostering innovation within the organization.

What you will be doing:

  • Developing and implementing the overall ServiceNow product strategy for Capita, aligning with business objectives and goals.
  • Leading and managing the ServiceNow product team, providing guidance, mentorship, and support to ensure high performance and professional growth.
  • Overseeing the design, deployment, and management of ServiceNow solutions, ensuring scalability, reliability, and security.
  • Collaborating with cross-functional teams to drive ServiceNow adoption and integration across the organization.
  • Monitoring and optimize ServiceNow performance, costs, and resource u...

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    📍 Location Details

    🌆
    City
    London
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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