Job Title: Head of People & Culture Location: Coimbatore (On-site) Department: Human Resources Years of experience : 10+ yrs Reports To: Head of Operations / CEO / COO Role Overview We are seeking a dynamic and strategic Head of Talent Acquisition with proven experience in the BPO/ITES industry. The ideal candidate will lead end-to-end recruitment initiatives, build strong talent pipelines, and ensure timely hiring of operational, support, and leadership positions across multiple business functions. Key Responsibilities Talent Acquisition Strategy Develop and execute recruitment strategies aligned with business objectives and workforce planning. Forecast hiring requirements based on business growth, attrition trends, and operational needs. Partner with business leaders to define role requirements and hiring priorities. Recruitment Operations Lead the complete recruitment lifecycle, including sourcing, screening, interviewing, selection, and offer management. Manage volume hiring, niche...