Description

We make digital experience operations work: hands-on, people-first, ready for AI. 

The opportunity behind this role 

ctrl QS is entering its next phase with a clear strategic direction: we are sharpening our positioning around scalable, repeatable solution offerings and deliberately weaving AI and automation into day-to-day digital operations where it creates measurable impact. At the same time, we double down on what made ctrl QS successful in the first place: hands-on execution, high delivery standards, and a people-first approach that helps clients’ teams adopt change so technology investments translate into results. 

As Head of People, your role is to make this direction scalable through people and leadership. You translate strategy into practical People Management standards, guiding principles, and clear guardrails that fit our services model, values and culture. You build on our established HR framewor...