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Head of Passenger Experience & Service Operations
SBS Transit Ltd
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singapore, Singapore
Location
singapore
Posted
June 07, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
SBS Transit Ltd in Singapore is seeking a Head of Customer Service & Experience. The role involves directing operations for Duty Operations Managers and Station Managers, ensuring safe and efficient services while enhancing passenger relations. Ideal candidates will possess a diploma and management experience in public transport, be capable of strategic thinking and leadership, and understand modern metro systems. The position is critical for maintaining operational safety, staff effectiveness, and compliance with regulations.
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