Lead Operations That Drive Scale, Efficiency, and Impact Across Southeast Asia

At BJAK, we’re on a mission to make insurance and financial services simpler, smarter, and more inclusive for millions across Southeast Asia. As Head of Operations, you’ll lead the backbone of that mission‑ensuring our systems, teams, and processes operate seamlessly across markets.

You’ll work closely with the CEO and leadership team to build scalable operations, improve day‑to‑day efficiency, and tackle challenges with speed and ownership. This is a Malaysia‑based leadership role with impact that spans the region.

Why This Role Matters

• You’ll shape and lead operations at one of Southeast Asia’s fastest‑growing fintech platforms

• Your work will directly impact customer satisfaction, company profitability, and execution velocity

• You’ll own strategy, execution, and people leadership across cross‑functional teams