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Head of Membership

🏢
Page Personnel
📍 London, United Kingdom
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Location London
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Posted June 16, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

  • A chance to lead and grow a major membership scheme.
  • A chance to making the membership scheme more customer‑focused.

    • About Our Client

    Kew Gardens is a world‑leading botanical and conservation organisation with a major public presence, using its living collections to inspire visitors while driving global plant and fungal research and protection

    Job Description

  • Grow membership by increasing acquisition, engagement and retention.
  • Use audience insight and data to shape strategy and improve the member experience.
  • Lead the shift to a more supporter‑focused, customer‑centric membership model.
  • Develop and refine the membership product, pricing, benefits and experiences.
  • Oversee CRM rollout and create effective, personalised customer journeys.
  • Ensure strong reporting, data accuracy, compliance and operational performance.
  • Work with teams across Kew to deliver a seamless, high‑qualit...

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    📍 Location Details

    🌆
    City
    London
    🗺️
    Country
    United Kingdom
    🚗
    Commute
    Local Area

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