Job Title: Head of IT Support Services
Location: Birmingham
Salary: £48,822 - £56,535 per annum - SS9
Job type: Permanent, Full time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role:
University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery.
As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services.
The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards.
The ideal cand...