Head of Existing Customer Management (ECM)

5 days ago Be among the first 25 applicants

This range is provided by Harnham. Your actual pay will be based on your skills and experience—talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Harnham

Building Credit Risk, Fraud, and Pricing Analytics teams in the Lending and Insurance Sectors | The Talent Driving The Data and AI Revolution

HEAD OF ECM

LONDON - HYBRID

A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender.

THE ROLE

End-to-end portfolio ownership- You will define and execute lifecycle strategy from activation through growth, retention, and reactivation, setting credit line and APR strategies, vintage re‑pricing, balance transfer propositions, and cross‑sell/up‑sell activity. You will be accountable for overall portfolio performance, includi...