Location
Luton
Posted
June 23, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Lookers is seeking a Head of Customer Experience to lead their customer journey enhancement initiatives. This role focuses on transforming the digital experience and optimizing conversion rates across platforms.
The successful candidate will be accountable for a cohesive customer journey, ensuring both digital and showroom experiences align effectively. A strong background in customer experience and stakeholder management is essential, alongside digital fluency in a consumer-focused environment.
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