A leading furniture solutions company in Madrid is seeking a Head of Customer Operations to oversee the delivery of a variety of projects across Spain and Europe. You will ensure outstanding customer experiences, lead a diverse team, and drive continuous improvement in operational processes. The ideal candidate will have over 6 years of experience in operations and project delivery, excellent communication skills, and a strong background in team management and process automation. This role offers a unique opportunity to shape the customer journey and expand operations internationally.
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