About Us

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

About the Role

As Head of Customer Operations, you will own the end-to-end customer operations function at Momos. You will lead and scale the Customer Operations team, define how we support and partner with our merchants, and build the systems, processes, and culture needed to deliver excepti...