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Head of Customer Happiness & Service Center Operations
Black Pearl Consult
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dubai, United-Arab-Emirates
Location
dubai
Posted
June 20, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Black Pearl Consult is seeking a Senior Customer Service Manager to oversee operations of Customer Happiness Centers in Dubai. The ideal candidate should have 12β16 years of experience, strong leadership skills, and a proven track record in managing high-call volume service centers. Responsibilities include driving customer satisfaction, leading teams, and implementing operational improvements. Benefits include a competitive salary and child education allowance, compliant with UAE standards.
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