Head of Customer Experience, North America
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Job Description
About Rapsodo
Rapsodo is a global sports technology company transforming how athletes train and improve through data, video, and performance analytics. With headquarters in Singapore and offices across the United States, Turkey, Japan, and Malaysia, Rapsodo delivers professional-grade performance technology to athletes, coaches, and teams at every level.
Our technology is used by Major League Baseball organizations, leading golf professionals, NCAA athletic departments, and thousands of athletes worldwide.
As we continue expanding our hardware + software ecosystem, marketing plays a critical role in driving product adoption, community engagement, and recurring platform usage.
The Role
The Head of Customer Experience is responsible for designing and operating the post-sale experience system across Rapsodoβs Golf and Diamond businesses.
This is not a traditional Customer Success leadership role. This role is focuse...