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head of concierge

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RecruitFirst
📍 Wan Chai, Hong Kong
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Location Wan Chai
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Posted June 27, 2026
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Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Overview

Who you'll be working for

Luxury Logistic Service Company

What requirements you'll need to be eligible


  • 5+ years in luxury customer services/hospitality (5-star hotel or luxury retail)




  • APAC experiences will be a plus




  • Expertise in training, SOP development, and quality control




  • Fluent in English




  • Passion for anticipating needs and delivering discreet, impeccable service


    • What you'll be doing on the job


  • Establish and operationalize a new concierge hub in Thailand, setting service benchmarks for APAC




  • Oversee the APAC reservations team, ensuring seamless booking management and VIP client handling




  • Develop and implement standard operating procedures (SOPs) for concierge and reservation services


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    📍 Location Details

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    City
    Wan Chai
    🗺️
    Country
    Hong Kong
    🚗
    Commute
    Local Area

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