• Strong brand stability and long‑term growth in Asia‑Pacific
• Clear investment in people, leadership, and digital transformation

About Our Client

A leading life and health insurance group in Asia‑Pacific, offering protection, health, and savings solutions to individuals and businesses. It is known for its strong financial position, long operating history in the region, and focus on long‑term, sustainable growth.

Job Description

• Lead all Life and Healthcare claims operations, including inpatient, outpatient, and related healthcare products
• Build, develop, and manage a claims team of approximately 10-15 professionals
• Drive operational excellence initiatives to improve turnaround time, accuracy, cost efficiency, and service quality
• Design and implement claims processing frameworks, controls, KPIs, and service‑level standards
• Work closely with Customer Service and Customer Experien...