Head of Business Operations - FA Learning

The FA Learning Division are looking for a Head of Business Operations to provide clear, purposeful leadership of the Business Operations function, shaping a high‑performing, commercially driven and service‑led operation across a complex, multi‑functional environment. As a key member of the FA Learning Senior Leadership Team and the wider FA Extended Leadership Group, this role drives commercial performance, ensures consistently high‑quality and impactful customer experiences, and fosters a culture of continuous improvement and innovation to enhance efficiency and delivery impact. Working closely with colleagues across the Division and The FA to ensure FA Learning is well‑connected and aligned, the role ensures robust operational delivery, enabling teams to achieve financial and strategic objectives with pace and ambition, while fostering ongoing personal development within a values‑led, people‑first environment.

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