About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that helps companies understand, engage, and retain customers at scale. Unlike traditional platforms that only surface insights, Lucidya completes the loop: our proprietary NLU capabilities analyze millions of multilingual conversations and turn insights into action, empowering marketing, CX, support, and research teams to deliver measurable improvements in customer satisfaction, retention, and lifetime value.

As we continue to scale, we want to ensure that every employee’s time is spent on high-impact work. That’s where you come in.

Why this role matters

Right now, Lucidya is growing fast, but we don’t want growth to mean hiring more people for every new client. We want to make our teams smarter, faster, and more effective using AI.

As Head of AI Enablement & Productivity, you’ll transform how Lucidya operates internally. You won’t build the product, you’ll...