Role Purpose

The Head, IT and Digitalisation leads the organisation’s digital transformation to enhance service delivery, operational efficiency and data-driven decision making.

The role oversees the development of IT infrastructure, digital platforms and cybersecurity systems while supporting Filos’ strategy to integrate technology across community services, volunteer management, fundraising and organisational operations.

Key Responsibilities

Digital Strategy and Transformation

• Develop and implement the organisation’s IT and digitalisation strategy aligned with organisational goals.
• Identify digital solutions to enhance service delivery and operational efficiency.
• Lead adoption of digital platforms across programmes and departments.

IT Infrastructure and Systems

• Oversee management of IT systems, cloud platforms and organisational networks.
• Ensure reliability, securit...