Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor's vision of an augmented hospitality experience transcends the confines of our hotels, taking root within our HEARTIST culture and team ethos. This vision draws inspiration from our properties and thrives on the foundation of loyalty.

Purpose

As Head Concierge, you will embody the essence of hospitality, entrusted with the task of taking our guests' experiences to new heights. You will lead and inspire a team of 4 Concierge professionals, using your passion and direction to ignite exceptional customer service. Your leadership style is supportive, fun and stylish, injecting a sense of enjoyment into every day.

Primary Responsibilities