Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

• Manage and oversee daily kitchen and outlet operations
• Ensure the outlet meets sales targets and profitability goals
• Conduct daily roll call before operations to brief and motivate staff
• Plan duty rosters and manpower deployment
• Lead kitchen operations, including food preparation and presentation
• Work with management on menu planning and cost control