Why This Role Matters

To manage billing operations efficiently while ensuring a smooth checkout experience, accuracy in transactions, and adherence to financial and compliance controls.
What You Will Own

End-to-end billing and POS operations
Cash management, reconciliation, and daily closing
Supervision of cashier team and shift planning
Handling refunds, exchanges, and billing escalations
Ensuring accuracy in invoices, payments, and documentation
Compliance with audit, finance, and SOP guidelines

Key Result Areas

100% accuracy in billing and cash reconciliation
Minimal billing errors and transaction discrepancies
Reduced customer wait time at checkout
Efficient handling of returns, refunds, and exchanges
Adherence to audit and compliance standards
High customer satisfaction at the final touchpoint

What Success Looks Like

Smooth, fast, and error-free checkout experience
Zero or negligible cash var...