HCL Tech hiring for OTC - Bangalore Billing Collection Dispute Management (under OTC) Cash application Order Management Location : Bangalore Experience : Senior customer service representative - 1 to 3 Years Analyst - 2 to 5 Years Senior Team Leader - 5 to 8 Years Responsibilities: Excellent analytical and reconciliation skills Ability to work own initiative Financial & commercial awareness / good numerical skills. Problem solving aptitude & ability Relevant and demonstrable experience of a collections role. (Required) Sap Experience PC literacy, particularly in MS Office (Windows NT). Demonstrate a customer focused orientation Demonstrate a target focused orientation Ability to work closely with customers & negotiation effective outcomes to their problems. Committed approach to team work. Resilient under pressure and able to quickly adapt to unforeseen work demands. Self-motivated and willing to learn new skills Adaptable to a changing environment Able to control interactions with cus...