Shape the future of retail with Harry Rosen as a Client Experience Leader. Spearhead service excellence in Mississauga, Ontario, and lead your team to success.
As a Client Experience Manager, your role revolves around coaching and guiding Clothing Advisors to achieve high-performance goals through exceptional customer service and engagement strategies. This full-time position entails developing standards for in-store and after-sales services, enhancing digital sales, and ensuring Clientele Development execution. You will focus on hiring and onboarding while maintaining departmental alignment with operational policies and cultural values.
Key Responsibilities:
• Lead and coach Clothing Advisors for sales improvements
• Establish and uphold service quality standards
• Drive digital sales and omni-channel strategies
• Hire and train new team members effectively
• Align team practices with company procedures
Requirements:
• 3+ years of leadership experience in re...