About the Role
We are hiring a Hardware Engineer to own the full hardware quality loop – from RMA diagnostics and hands-on rework, through root cause analysis, to driving design improvements that feed back into production. This is not a pure bench technician role and not a pure design role. It sits squarely in the middle: you diagnose real-world failures, identify systemic issues, update schematics and BOMs, and work with our contract manufacturer (CM) to ensure changes land in production. You will be the single point of ownership for returned hardware, and the bridge between field failures and design improvements. You need to be equally comfortable with a soldering iron and with Altium (or equivalent), and you must be able to communicate technical findings clearly – both internally to engineering and externally to our CM. If you have worked in a fast-moving, small-team environment where you had to figure things out without a playbook – and you are energised by that kind of ownershi...