The Hardware Department Head position is responsible for providing accurate product knowledge, quality and excellent customer service to customers.

Essential Functions:

+ Provide excellent service to customers.

+ Treat all team members, vendors, and customers with courtesy and respect.

+ Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems. Offer solutions with add on sales when appropriate.

+ Perform any necessary customer service tasks including but not limited to; cutting keys, filling propane, running register, assisting with rental transactions, etc.

+ Provide services to customers at point of sale, including, but not limited to; running register, bagging items, assist with loading products, answering inquiries, etc.

+ Recover department daily ensuring; inventory is fronted, faced and in corr...