Overview

Happiness Expert – Richmond, BC – Full-time

Accent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) are searching for a Happiness Expert (Full Time) to join our Customer Happiness Hub at our Richmond, BC location. This is an in-person role; no remote option is available.

The Customer Happiness Hub provides relationship-based customer service experiences while maximizing revenue, reinforcing our unique brands, and establishing meaningful human connections that make a positive difference in someone’s day.

We are a family-owned, BC-based hospitality company that Leads with Love. Our number one metric is the happiness of our staff, who we call our Fam-Jam. Core values: Be Real , Have Fun , Make Everything Better , Have Each Other's Backs .

What You Do

• Create memorable brand touchpoints that drive loyalty.
• Engage in thousands of ...